What to do if there are scratches on the body of the microphone?
To ensure that the product remains in perfect condition during shipping and handling, we've placed a protective film over the microphone. This film may appear as a blemish, but can be easily removed to reveal the brand new, pristine unit underneath.
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How long is the battery life and charging time?
The single microphone has a battery life of up to six hours on a single charge, and up to 12 hours with two microphones. The charging time is approximately 1.5 hours using the included USB-C charging cable.
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What's the audio quality like? Can it record clearly? Does it cancel or suppress noise?
The audio quality of this lavalier mic is excellent, providing clear, natural-sounding recordings. It features built-in noise cancellation technology to suppress environmental sounds and ensure your voice is captured clearly.
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Does it require app/software installation on device?
This microphone is plug-and-play, requiring no bluetooth/app/software installation.
For Android users, please ensure you have enabled the OTG (On-The-Go) function in your device settings prior to use.
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How is the microphone quality? What happens if it breaks?
We stand behind the quality of our products. If you experience any problems with the microphone during normal use, you can contact our customer support team for troubleshooting assistance or a replacement unit.
